City University

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Diploma in Hotel Management Fees Structure, Admission, Intake, Deadline

  Study Mode FULL TIME
  Duration 3 Years
Intake Deadline


Overview of Diploma in Hotel Management in City University Malaysia

The hospitality and tourism industries in Malaysia contributed more than RM70bil in national income in 2016. As our industry moves from being skills-based to a more knowledge-based industry, you will need a minimum qualification to access these top jobs.


  • Academic English1
  • Basic Entrepreneurship
  • Foreign Language - French
  • Introduction to Hotel and Tourism
  • Food Safety and Sanitation
  • Professional Communication / Bahasa Kebangsaan A
  • Food and Beverage Service (P)
  • Academic English 2
  • Malaysian Studies 2 / Malay Communications 1
  • Fundamentals of Food Preparation (P)
  • Theory of Food
  • Academic English 3
  • Basic Hotel Cookery (P)
  • Food and Beverage Cost Control
  • Hotel Maintenance
  • Housekeeping Operations
  • Front Office Operation
  • Front Office Accounting Systems
  • Customer Service Excellence
  • Badminton Club (Co-Curriculum)
  • Hotel Safety and Security
  • Understanding Hotel Regulations
  • Supervision in Hotel and Restaurant
  • Food and Beverage Management (P)
  • Economics for the Hospitality Industry
  • Small Hotel Performance Analysis
  • Hotel and Restaurant Sales and Promotions
  • Hotel Operations
  • Industrial Training


  • Passed Sijil Pelajaran Malaysia (SPM) or equivalent to earning at least a credit in 3 subjects ; OR
  • Passed Sijil Pelajaran Malaysia (SPM) with a minimum of 1 credit and Certificate of Grade 3 Skills (SKM); OR
  • Passed Certificate (Level 3 MOH) in relevant field at least CGPA 2.0 ; OR
  • Passed the Unified Examination Certificate (UEC) with at least B grade in three (3) subjects ; OR
  • Passed O-Level with at least Grade C in three (3) subjects ; OR
  • Passed Sijil Kemahiran Malaysia (SKM) (Level 3 MOH) in relevant field and passed SPM with at least one credit in one (1) subject ; OR
  • Passed Certificate from Community College (Level 3 MOH) in related field and pass SPM with at least Grade C (NGMP 2.0) in one (1) subject ; OR
  • Passed STPM or equivalent with at least a grade C (CGPA 2.00) in one (1) subject ; OR
  • Passed STAM (Maqbul rank) ; OR
  • Other equivalent qualifications recognized by the Malaysian government.


Junior, middle and higher managerial positions in the front and back-of-house from a Sales & Marketing Manager to Human Resource to Food & Beverage Managers.

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