Overview of Diploma in Hotel Management in City University Malaysia
The hospitality and tourism industries in Malaysia contributed more than RM70bil in national income in 2016. As our industry moves from being skills-based to a more knowledge-based industry, you will need a minimum qualification to access these top jobs.
PROGRAMME STRUCTURE
Academic English1
Basic Entrepreneurship
Foreign Language - French
Introduction to Hotel and Tourism
Food Safety and Sanitation
Professional Communication / Bahasa Kebangsaan A
Food and Beverage Service (P)
Academic English 2
Malaysian Studies 2 / Malay Communications 1
Fundamentals of Food Preparation (P)
Theory of Food
Academic English 3
Basic Hotel Cookery (P)
Food and Beverage Cost Control
Hotel Maintenance
Housekeeping Operations
Front Office Operation
Front Office Accounting Systems
Customer Service Excellence
Badminton Club (Co-Curriculum)
Hotel Safety and Security
Understanding Hotel Regulations
Supervision in Hotel and Restaurant
Food and Beverage Management (P)
Economics for the Hospitality Industry
Small Hotel Performance Analysis
Hotel and Restaurant Sales and Promotions
Hotel Operations
Industrial Training
ENTRY REQUIREMENTS
Passed Sijil Pelajaran Malaysia (SPM) or equivalent to earning at least a credit in 3 subjects ; OR
Passed Sijil Pelajaran Malaysia (SPM) with a minimum of 1 credit and Certificate of Grade 3 Skills (SKM); OR
Passed Certificate (Level 3 MOH) in relevant field at least CGPA 2.0 ; OR
Passed the Unified Examination Certificate (UEC) with at least B grade in three (3) subjects ; OR
Passed O-Level with at least Grade C in three (3) subjects ; OR
Passed Sijil Kemahiran Malaysia (SKM) (Level 3 MOH) in relevant field and passed SPM with at least one credit in one (1) subject ; OR
Passed Certificate from Community College (Level 3 MOH) in related field and pass SPM with at least Grade C (NGMP 2.0) in one (1) subject ; OR
Passed STPM or equivalent with at least a grade C (CGPA 2.00) in one (1) subject ; OR
Passed STAM (Maqbul rank) ; OR
Other equivalent qualifications recognized by the Malaysian government.
CAREER PROSPECTS
Junior, middle and higher managerial positions in the front and back-of-house from a Sales & Marketing Manager to Human Resource to Food & Beverage Managers.
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