City University

City University

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Diploma in Hotel Management APPLY

  Study Mode FULL TIME
  Duration 3 Years
Intake Deadline
  Tution Fees N/A

The hospitality and tourism industries in Malaysia contributed more than RM70bil in national income in 2016. As our industry moves from being skills-based to a more knowledge-based industry, you will need a minimum qualification to access these top jobs.


  • Academic English1
  • Basic Entrepreneurship
  • Foreign Language - French
  • Introduction to Hotel and Tourism
  • Food Safety and Sanitation
  • Professional Communication / Bahasa Kebangsaan A
  • Food and Beverage Service (P)
  • Academic English 2
  • Malaysian Studies 2 / Malay Communications 1
  • Fundamentals of Food Preparation (P)
  • Theory of Food
  • Academic English 3
  • Basic Hotel Cookery (P)
  • Food and Beverage Cost Control
  • Hotel Maintenance
  • Housekeeping Operations
  • Front Office Operation
  • Front Office Accounting Systems
  • Customer Service Excellence
  • Badminton Club (Co-Curriculum)
  • Hotel Safety and Security
  • Understanding Hotel Regulations
  • Supervision in Hotel and Restaurant
  • Food and Beverage Management (P)
  • Economics for the Hospitality Industry
  • Small Hotel Performance Analysis
  • Hotel and Restaurant Sales and Promotions
  • Hotel Operations
  • Industrial Training


  • Passed Sijil Pelajaran Malaysia (SPM) or equivalent to earning at least a credit in 3 subjects ; OR
  • Passed Sijil Pelajaran Malaysia (SPM) with a minimum of 1 credit and Certificate of Grade 3 Skills (SKM); OR
  • Passed Certificate (Level 3 MOH) in relevant field at least CGPA 2.0 ; OR
  • Passed the Unified Examination Certificate (UEC) with at least B grade in three (3) subjects ; OR
  • Passed O-Level with at least Grade C in three (3) subjects ; OR
  • Passed Sijil Kemahiran Malaysia (SKM) (Level 3 MOH) in relevant field and passed SPM with at least one credit in one (1) subject ; OR
  • Passed Certificate from Community College (Level 3 MOH) in related field and pass SPM with at least Grade C (NGMP 2.0) in one (1) subject ; OR
  • Passed STPM or equivalent with at least a grade C (CGPA 2.00) in one (1) subject ; OR
  • Passed STAM (Maqbul rank) ; OR
  • Other equivalent qualifications recognized by the Malaysian government.


Junior, middle and higher managerial positions in the front and back-of-house from a Sales & Marketing Manager to Human Resource to Food & Beverage Managers.

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