University College of Aviation Malaysia (UniCAM)

Course Overview

Overview The Diploma in Cabin Crew & Airline Services at University College of Aviation Malaysia (UniCAM) is a specialised program designed to prepare students for customer-facing and operational roles within the airline industry. The curriculum combines theoretical knowledge with practical training, focusing on the professional standards expected of modern cabin crew and airline service personnel. Students develop essential competencies in customer service excellence, flight safety, emergency procedures, and airline operations, ensuring readiness for real-world aviation environments. Strong emphasis is placed on professional communication, cultural awareness, grooming standards, and interpersonal skills, reflecting the diverse and international nature of airline operations. The program also covers in-flight services and passenger care, equipping students with the confidence and service mindset required to deliver high-quality experiences onboard aircraft. Upon completion, graduates are well prepared to pursue careers as cabin crew, ground services staff, or airline customer service professionals, with a solid foundation for growth within the global aviation sector.

Entry Requirements

Pass SPM with minimum 3 credits (credit in relevant subjects recommended). Pass SPM with at least 5 credits (including English / Mathematics depending on stream).

Exam Required

No

Mode Of Instruction

English

Scholarship Info

Yes