University College of Aviation Malaysia (UniCAM)

Course Overview

Overview The Diploma in Cabin Crew & Airline Services at University College of Aviation Malaysia (UniCAM) is a specialised program designed to prepare students for dynamic, customer-oriented careers in the airline industry. The curriculum blends theoretical knowledge with practical training, focusing on the professional competencies required of cabin crew and airline service personnel. Students develop essential skills in customer service excellence, flight safety procedures, emergency response, and airline operations, ensuring they are well prepared for real-world aviation environments. The program places strong emphasis on effective communication, cultural sensitivity, grooming standards, and interpersonal skills, reflecting the international and service-driven nature of the aviation sector. In addition, students receive training in in-flight services and passenger care, enabling them to deliver a high standard of service under fast-paced and high-pressure conditions. Graduates are well equipped to pursue roles as cabin crew, airline customer service staff, or ground services personnel, with a solid foundation for long-term career progression in the global aviation industry.

Entry Requirements

Pass SPM with minimum 3 credits (credit in relevant subjects recommended). Pass SPM with at least 5 credits (including English / Mathematics depending on stream).

Exam Required

No

Mode Of Instruction

English

Scholarship Info

Yes